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Privacy Policy
PRIVACY POLICY
1. Overview
Bladen-Hill ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or communicate with us regarding landscape construction services.
2. Information We Collect
We only collect personal information that you voluntarily provide to us when filling out inquiry forms, requesting project quotations, or booking site visits on our website. This includes:
- Contact Information: Full name, email address, phone number, and project/site address.
- Project Details: Information regarding your project scope, site requirements, and budget preferences.
3. How We Use Your Information
We collect and process your personal data strictly for legitimate business purposes, including:
- Contacting you regarding your inquiry or site visit request.
- Conducting site visits and preparing itemised project quotations and proposals.
- Managing ongoing client contracts, project execution, and issuing invoices via our accounting software (QuickBooks).
4. Data Sharing & Third-Party Transfers
We do not sell, trade, rent, or pass your personal data to third parties for marketing purposes. Your information is only processed by essential service providers required to run our business operations (such as our accounting system, QuickBooks, and secure cloud storage).
5. Data Retention & Security
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. We implement appropriate technical security measures to prevent unauthorized access, loss, or disclosure of your personal data.
6. Embedded Content & Social Media
Our website may feature project imagery or links connected to our official Instagram account. These external platforms operate under their own independent privacy policies.
7. Your Legal Rights (UK GDPR)
Under the UK Data Protection Act 2018 and UK GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete personal data.
- Request the erasure of your personal data when it is no longer required.
To exercise any of these rights, please contact us at Bladen-Hill@outlook.com
Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to ensure websites function correctly, improve security, and provide basic operational analytics.
2. How We Use Cookies
Bladen-Hill uses essential and functional cookies provided by our web platform (Squarespace) to ensure our website operates effectively and securely. We do not use intrusive advertising cookies, third-party marketing pixels, or cross-site tracking tools.
3. Categories of Cookies Used
- Essential / Strictly Necessary Cookies: These are required for basic site navigation, secure contact form submissions, and core functionality. The site cannot function properly without them.
- Functional & Performance Cookies: Provided by Squarespace to gather anonymous, aggregated visitor traffic statistics (such as page views and browser types) to help us maintain website stability.
4. Managing & Withdrawing Consent
You can manage or withdraw your cookie preferences at any time using our website’s Cookie Banner. Additionally, most web browsers allow you to control cookie settings through their preferences menu. You can set your browser to block or alert you about cookies, though some parts of the site may not function correctly as a result.
5. Third-Party Disclosures & International Transfers
Our site is hosted on Squarespace. Technical data processed by Squarespace is managed in compliance with UK and international data protection standards under Standard Contractual Clauses. No cookie data is shared with or sold to third-party advertisers.
6. Contact & Identity
This website is operated by Bladen-Hill. For any questions regarding this Cookie Policy, please reach out via our primary site contact form or email info@bladenhill.com.
Website Terms & Conditions
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.
2. Business Identity & Scope
This website is operated by Bladen-Hill, specializing in residential and commercial landscape construction services in London and the South East.
3. Services, Site Visits & Invoicing
- Information provided on this website regarding site visit bookings, services, and indicative pricing is for guidance purposes only and does not constitute a binding legal contract.
- Formal project quotations are provided following site assessments and detailed scope reviews.
- All invoicing and commercial transactions take place independently of this website via direct accounting procedures (QuickBooks). No direct payments are processed through this website.
4. Intellectual Property & Copyright
All content on this website—including photography, project imagery, branding, logos, graphics, and written copy—is the exclusive property of Bladen-Hill and protected by UK copyright laws.
- You may not copy, reproduce, distribute, or modify any imagery or content from this site for commercial purposes without prior written consent from Bladen-Hill.
5. User Conduct & Inquiries
When submitting inquiry forms or booking site visits through this site, you agree to provide accurate and truthful information. Misuse of contact forms or unauthorized automated access is strictly prohibited.
6. Limitation of Liability
While we strive to ensure that all information on this site is accurate and up to date, we make no warranties regarding completeness or uninterrupted access. Bladen-Hill is not liable for any indirect or consequential loss arising from the use of this website.
7. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.